Previous article described various obstacles commonly related to service development based on open data. Obstacle is the first dimension of a model intended to gather and categories problems related to third-party development based on open data. The second dimension of the model concerns different phases that third-party developers goes through when creating services. Continue reading “Development phases for building services on open data”
Common obstacles related to service development based on open data
Studies carried out by Viktoria Swedish ICT, on behalf of the Swedish Transport Administration (Trafikverket) shows that service development based on open data are consistent with various obstacles. To better understand problems related to the use of open data when developing services, a project was initiated 2014 to explore how owners and providers of open data could create better value for service developers. The premise for the project was to view open data as a service and study what created value for third-party developers. The reason for the focuses on third-party developer is that they portray a heterogeneous user group with a wide array of incentives for using open data. Continue reading “Common obstacles related to service development based on open data”
Open data and value generating mechanism
For third-party developer to be effective in their work creating product and services that uses open data. The providing organisation of data must provide value generating mechanism that facilitate and support their effort. One recent study done by Viktoria Swedish ICT in collaboration with the Swedish Transport Administration (STA), investigated which mechanism that third-party developers values when drafting services that uses open data.
The study conducted in-depth interviews with enterprises and individuals that uses traffic information from STA and has developed a embryo for a model that points-out process and principals that are important to support third-party developer working with open data. The value generating mechanism that emerged during the interviews with third-party developers related with supporting functions that are common in a service-provider and consumer relationship. These are documentation, customer support and relation etcetera. Other supporting mechanism are more specific and concerns data format and level of data resolution that third-party developer need to handle when working with API:s and web services. One of the findings in the study was that although open data is per definition free service doesn’t change the fact that customers need support from the service-provider.
Future post will in detail explain each value generating mechanism more in detail. The list below show the mechanism that emerged from the study, notice that list can change since this is ongoing research.
- Data format
- Data resolution
- Refinement of service content
- Support and documentation
- Customer care and partnership
- Openness and transparency
Open data, what economical and social value does it generate?
Clear Byte work on making information sharing smart and at the same time create a visual understanding of content. One valuable source of data that more people should take advantage of is open data. Open data exist in different shapes and forms but are mainly provided by public sector thought open API:s and web services. In Europe there is a EU directive that recommends and guides governmental organisations to make more data available.
Open data is estimated to have great economical and social value. McKinsey Global Institute estimate that the potential value of data in seven domain areas has could be over $3 trillion only in the US. The first day that Obama took office he signed an executive order to make all governmental data open and machine-readable, i.e. open data. That has today lead to the US are amongst the top three countries in the world in providing open data.
We intend to post a number of articles that focusing on how governmental organisations that provides open data can create a greater value for third-party developers. Third-party developers are a groups of heterogeneous actors that spans from hobby programmer, small start-up companies to global enterprises. The reason that we focus on third-party developers is that this groups is the most important one to create the alleged economical and social value. Next post will address value creating mechanism that facilitates uptake and usage of open data services.